Adults

We help you when you are in need of support, guidance or counselling in various difficult everyday situations or in sudden crises. Do not hesitate in contacting us – let us together assess your situation and seek solutions for your problems.

Service counselling and guidance of the social services 

We offer service counselling and guidance of the social services for the inhabitants of Loviisa and Lapinjärvi. Our aim is that you get the support that corresponds with your needs. You can ask any question relating to your own, a friend’s, a relative’s or a family member’s support need. 

Contact the service counselling when you 

  • wish to discuss your or your family’s life situation 
  • need information about services that correspond with your needs, and when you need guidance in how to obtain them. 

You can call the service counsellor on weekdays between 9 and 12. If we are unable to take your call at that precise moment, please leave your contact information and we will call you back as soon as possible. You can also send us e-mail. 

Service counselling for adults, SISU
tel.

019 5600 111

sisuhelppi.loviisa@itauusimaa.fi

The urgency of the case is always assessed by a social worker or advisor.

Urgent cases are

  • need for urgent social work or guidance
  • acute need of medication (if there is no right of basic income support)
  • eviction
  • if the electricity is cut off.

Other financial commitments are not considered urgent; they are to be discussed with one’s own social worker or advisor.

Brochure in finnish for the SISU service guidance

Through the Klinik client service you can contact and do business with the social and healthcare services at any time of the day.