On-call duty

In case of an emergency, call the emergency number 112! Cases of emergency are for instance unconsciousness, severe chest pain, paralysis (unilateral numbness or powerlessness, corner of the mouth is droopy and/or there is a speech disorder) or an accident.

Coordinated health care on-call duty

Loviisa health care centre is open on weekdays between 8 am and 4 pm. Kindly observe that appointments only work by booking, always call in advance, 019 5600 300! The phone service is open weekdays between 8 am and 3(!) pm.

During weekdays after 4 pm, during weekends and during bank holidays the on-call duty is at the Porvoo hospital. Call the Medical Helpline at the number 116 117 before going to the on-call duty (the telephone call is free of charge).

The Medical Helpline offers centralized health counselling and assessment of care need for on-call duty cases around the clock. The assessment of the need of care is made during the phone call. If your condition does not require a visit to the on-call duty you will be given instructions for home care or you will be referred to the Loviisa health care centre for the next weekday. Further information about the Medical helpline

The Medical Helpline does not serve in the following coronavirus related matters:

  • appointments for coronavirus tests
  • inquiries on results of coronavirus tests
  • certificates for sick leaves or quarantine rulings
  • booking appointments for vaccination
  • inquiries related to COVID-19 passport

If you live in Loviisa you can also go to the on-call duty at Kymenlaakso central hospital, call the Medical Helpline at the number 116 117 before going to the on-call duty (the telephone call is free of charge).

Coordinated on-call duty of oral health care during evenings, weekends and midweek holidays

On-call duty is arranged at the Haartman hospital. Always first call the number 09 471 711 10!

Appointment bookings at 2 pm – 9 pm
Appointments at 4 pm – 9 pm 
Weekends and midweek holidays:
Appointment bookings at 8 am – 9 pm
Appointments at 9 am – 9 pm 
Puistosairaala, C-door,  

Stenbäckinkatu 11,  

00290 Helsinki 



Nightly on-call duty of oral health care

The nightly on-call duty of oral health care is located at Meilahti Bridge Hospital

at the address Haartmaninkatu 4, Helsinki, 00290 Helsinki.

Service times: Mondays–Sundays 9 pm – 8 am
The Medical Helpline (telephone number 116 117) makes the assessment of the need for care. Always call before visiting! The on-call duty works according to the principle of medical urgency.